Methods of Payment

We have selected HSBC and PayPal to manage the processing of payments through our website. HSBC and PayPal's payment solutions are trusted and utilised by thousands of businesses, big and small, in nearly all parts of the world. Paypal's e-commerce solutions are secure and easy-to-use and have enabled customers to gain access to valuable products and services over the Internet. With Paypal, you are provided with a variety of options for payment for IdealSD, such as Visa, MasterCard, Switch and all the major credit cards. We also accept debit cards.

Money Back Guarantee

You may, however, cancel a payment made on this website within seven days of making the order by sending an email quoting your username (this would be the email address you use to login into our website) or by quoting the date of payment and the name of the person who made the payment. All refunds will be credited to the payment card used to make the order. We will investigate any reasonable claims for refunds for unconnected calls or poor voice quality and refund customers within twenty four hours. Payments are non refundable or transferable after 7 days. We are committed to security of your information and will investigate reported unauthorised usage of an account immediately and refund customers within 5 days (normally within 48 hours) for any breach of security as a result of internal company security transgressions. All refunds are subject to security controls and customers will need to give correct answers to security questions before refunds are made.